.pds-sce-app{font-family:Arial,sans-serif;max-width:1100px;margin:auto}.pds-topbar{display:flex;justify-content:space-between;align-items:center;background:var(--pds-primary);color:white;padding:12px 16px;border-radius:14px}.pds-card,.pds-login-card{background:#fff;border:1px solid #e5e7eb;border-radius:14px;padding:16px;margin:14px 0;box-shadow:0 1px 4px #0001}.pds-btn,.pds-mini{background:var(--pds-accent,#2563eb);color:white;border:0;border-radius:10px;padding:9px 13px;text-decoration:none;display:inline-block}.pds-mini.secondary{background:#64748b}.pds-row{display:flex;gap:10px;flex-wrap:wrap}.pds-muted{color:#64748b}.pds-bad,.pds-alert{background:#fee2e2;border:1px solid #fecaca;padding:8px;border-radius:8px}.pds-note{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;padding:8px;margin:8px 0}label{display:block;margin:8px 0}input,select,textarea{max-width:100%;padding:8px;border:1px solid #cbd5e1;border-radius:8px}.pds-kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px}.pds-kpis div{background:#f8fafc;padding:12px;border-radius:12px}.pds-kpis b{display:block;font-size:22px}


/* v1.9.0 mobile app polish */
.pds-sce-app{padding:10px;box-sizing:border-box;background:#f8fafc;min-height:100vh;color:#0f172a}.pds-topbar{position:sticky;top:8px;z-index:20;gap:10px}.pds-card,.pds-login-card{box-sizing:border-box}.pds-card h2,.pds-card h3{margin-top:0}.pds-btn,.pds-mini{cursor:pointer;touch-action:manipulation;line-height:1.2}.pds-btn:active,.pds-mini:active{transform:translateY(1px)}.pds-row>*,.pds-card form label{box-sizing:border-box}.pds-card form input,.pds-card form select,.pds-card form textarea,.pds-login-card input{width:100%;box-sizing:border-box;min-height:42px}.pds-card textarea{min-height:90px}.pds-card table{width:100%;border-collapse:collapse}.pds-card th,.pds-card td{padding:7px;border-bottom:1px solid #e2e8f0;vertical-align:top}.pds-scroll{overflow-x:auto;-webkit-overflow-scrolling:touch}.pds-pill{display:inline-block;border-radius:999px;background:#e0f2fe;color:#075985;padding:3px 8px;font-size:12px}.pds-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.pds-result,.pds-track-result{word-break:break-word}.pds-qr img,.qr img{max-width:100%;height:auto}
@media(max-width:720px){.pds-sce-app{padding:8px;font-size:14px}.pds-topbar{border-radius:0;margin:-8px -8px 10px -8px;top:0;align-items:flex-start;flex-direction:column}.pds-topbar h2,.pds-topbar h3{font-size:18px;margin:0}.pds-card,.pds-login-card{border-radius:12px;padding:12px;margin:10px 0;box-shadow:0 1px 2px #0001}.pds-row{display:block}.pds-btn,.pds-mini,button{width:100%;text-align:center;margin:4px 0;min-height:42px}.pds-actions .pds-btn,.pds-actions .pds-mini{width:auto;flex:1 1 140px}.pds-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.pds-kpis b{font-size:18px}table{display:block;overflow-x:auto;white-space:nowrap;-webkit-overflow-scrolling:touch}input[type="checkbox"]{width:auto;min-height:auto}.pds-card .pds-mini.secondary{display:block}}
@media(max-width:420px){.pds-kpis{grid-template-columns:1fr}.pds-actions .pds-btn,.pds-actions .pds-mini{flex-basis:100%}.pds-card th,.pds-card td{padding:6px;font-size:13px}}
@media print{.pds-sce-app{background:white;padding:0}.pds-topbar,.pds-btn,.pds-mini,button{display:none!important}.pds-card{box-shadow:none;border:0;margin:0;padding:0}}

/* v2.0.0 Full Software UI Layer */
body.pds-sce-app-mode{background:#eef2ff!important;overflow-x:hidden}body.pds-sce-app-mode #wpadminbar{display:none!important}body.pds-sce-app-mode{margin-top:0!important}body.pds-sce-app-mode header:not(.pds-topbar),body.pds-sce-app-mode .site-header,body.pds-sce-app-mode .elementor-location-header,body.pds-sce-app-mode nav:not(.pds-bottom-nav):not(.pds-app-nav),body.pds-sce-app-mode footer,body.pds-sce-app-mode .site-footer,body.pds-sce-app-mode .elementor-location-footer{display:none!important}body.pds-sce-app-mode .entry-content,body.pds-sce-app-mode .site-main,body.pds-sce-app-mode .content-area,body.pds-sce-app-mode article,body.pds-sce-app-mode .page-content{margin:0!important;padding:0!important;max-width:none!important;width:100%!important}
.pds-sce-app.pds-app-v2{max-width:none!important;margin:0!important;padding:0!important;min-height:100vh;display:grid;grid-template-columns:260px minmax(0,1fr);background:linear-gradient(135deg,#eef2ff 0%,#f8fafc 45%,#ecfeff 100%);font-family:Inter,system-ui,-apple-system,"Segoe UI",Arial,sans-serif;color:#0f172a}.pds-sidebar{background:#0f172a;color:#fff;padding:18px 14px;position:sticky;top:0;height:100vh;box-sizing:border-box}.pds-brand{display:flex;gap:10px;align-items:center;margin-bottom:22px}.pds-brand-mark{width:44px;height:44px;border-radius:14px;background:#fff;color:#2563eb;display:grid;place-items:center;font-weight:900}.pds-brand small{display:block;color:#cbd5e1;font-size:12px;margin-top:2px}.pds-app-nav{display:flex;flex-direction:column;gap:7px}.pds-app-nav a{color:#dbeafe;text-decoration:none;padding:11px 12px;border-radius:12px;font-weight:700}.pds-app-nav a:hover,.pds-app-nav a:focus{background:#1e293b;color:#fff}.pds-main-shell{min-width:0}.pds-app-v2 .pds-topbar{position:sticky;top:0;z-index:30;border-radius:0;background:rgba(255,255,255,.92);backdrop-filter:blur(12px);color:#0f172a;border-bottom:1px solid #e2e8f0;padding:14px 22px}.pds-app-v2 .pds-topbar small{display:block;color:#64748b}.pds-app-v2 .pds-logout{background:#eff6ff;color:#2563eb;padding:9px 12px;border-radius:10px;text-decoration:none;font-weight:800}.pds-app-content{padding:22px;box-sizing:border-box}.pds-dashboard-v2{display:grid;gap:16px}.pds-hero-card{background:linear-gradient(135deg,#111827,#1d4ed8);color:#fff;border-radius:24px;padding:26px;display:flex;justify-content:space-between;gap:16px;align-items:center;box-shadow:0 20px 50px #1d4ed830}.pds-hero-card h2{margin:4px 0 8px;font-size:30px;line-height:1.1;color:#fff}.pds-hero-card p{margin:0;max-width:760px;color:#dbeafe}.pds-kicker{text-transform:uppercase;letter-spacing:.13em;font-weight:900;font-size:12px!important;color:#93c5fd!important}.pds-action-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.pds-action-card{background:#fff;border:1px solid #e2e8f0;border-radius:18px;padding:18px;text-decoration:none;color:#0f172a;box-shadow:0 10px 28px #0f172a0d}.pds-action-card strong{display:block;font-size:18px;margin-bottom:5px}.pds-action-card span{color:#64748b}.pds-screen-card,.pds-app-v2 .pds-card{border:1px solid #e2e8f0;border-radius:20px;box-shadow:0 12px 32px #0f172a0d;background:#fff;margin:0;padding:20px}.pds-wide{grid-column:1/-1}.pds-job-wizard{display:block}.pds-wizard-tabs{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;margin:0 0 16px}.pds-wizard-tabs button{border:1px solid #dbeafe;background:#eff6ff;color:#1d4ed8;border-radius:12px;padding:10px;font-weight:800;cursor:pointer}.pds-wizard-tabs button.active{background:#2563eb;color:#fff}.pds-step{display:none;animation:pdsFade .18s ease}.pds-step.active{display:block}.pds-step h4{font-size:19px;margin:0 0 12px}.pds-wizard-actions{display:flex;gap:10px;justify-content:flex-end;border-top:1px solid #e2e8f0;margin-top:16px;padding-top:14px}.pds-button-row{display:flex;gap:10px;flex-wrap:wrap}.pds-table-wrap{border:1px solid #e2e8f0;border-radius:16px;overflow:auto}.pds-table{margin:0}.pds-table thead th{background:#f8fafc;position:sticky;top:0;z-index:1}.pds-card input[type=checkbox]{width:24px!important;height:24px!important;min-height:24px!important;vertical-align:middle;accent-color:#2563eb}.pds-card label:has(input[type=checkbox]){display:flex;align-items:center;gap:10px;justify-content:flex-start}.pds-card label:has(input[type=checkbox]) input{order:-1}.pds-card input,.pds-card select,.pds-card textarea{border-radius:12px;border:1px solid #cbd5e1;background:#fff;padding:11px 12px}.pds-card input:focus,.pds-card select:focus,.pds-card textarea:focus{outline:2px solid #bfdbfe;border-color:#2563eb}.pds-btn,.pds-mini{border-radius:12px;font-weight:900;box-shadow:0 8px 18px #2563eb22}.pds-bottom-nav{display:none}@keyframes pdsFade{from{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}
@media(max-width:1100px){.pds-sce-app.pds-app-v2{grid-template-columns:220px 1fr}.pds-action-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.pds-hero-card{align-items:flex-start;flex-direction:column}.pds-hero-card h2{font-size:26px}}
@media(max-width:780px){.pds-sce-app.pds-app-v2{display:block;padding-bottom:74px}.pds-sidebar{display:none}.pds-app-content{padding:12px}.pds-app-v2 .pds-topbar{padding:12px 14px}.pds-hero-card{border-radius:18px;padding:18px}.pds-hero-card h2{font-size:22px}.pds-action-grid{grid-template-columns:1fr 1fr;gap:10px}.pds-action-card{padding:14px;border-radius:15px}.pds-screen-card,.pds-app-v2 .pds-card{border-radius:16px;padding:14px}.pds-wizard-tabs{display:flex;overflow-x:auto;padding-bottom:4px}.pds-wizard-tabs button{min-width:118px}.pds-row{display:block}.pds-wizard-actions{position:sticky;bottom:70px;background:#fff;margin-left:-14px;margin-right:-14px;padding:12px 14px}.pds-bottom-nav{display:block;position:fixed;left:0;right:0;bottom:0;z-index:60;background:#0f172a;border-top:1px solid #1e293b;padding:7px 6px}.pds-bottom-nav .pds-app-nav{display:grid;grid-template-columns:repeat(5,1fr);gap:4px}.pds-bottom-nav .pds-app-nav a{font-size:11px;text-align:center;padding:9px 3px;border-radius:10px;color:#dbeafe}.pds-bottom-nav .pds-app-nav a:hover{background:#1e293b}.pds-btn,.pds-mini{min-height:44px}.pds-table-wrap table,.pds-table{min-width:760px}}
@media(max-width:440px){.pds-action-grid{grid-template-columns:1fr}.pds-hero-card{padding:16px}.pds-app-v2 .pds-topbar{display:flex;flex-direction:row;align-items:center}.pds-app-v2 .pds-topbar small{display:none}.pds-card h3{font-size:20px}.pds-wizard-tabs button{min-width:106px;font-size:12px}.pds-bottom-nav .pds-app-nav a{font-size:10px}}

/* v2.0.2 Customer onboarding and true app-screen navigation */
.pds-login-shell{display:block!important;min-height:100vh;background:linear-gradient(145deg,#eef2ff,#ecfeff)!important}.pds-login-shell .pds-main-shell{max-width:980px;margin:0 auto}.pds-login-shell .pds-topbar{background:transparent!important;border:0!important;padding:18px 18px 0!important}.pds-login-shell .pds-app-content{padding:18px}.pds-login-grid{display:grid;grid-template-columns:minmax(280px,420px) minmax(280px,1fr);gap:16px;align-items:start}.pds-login-card{border-radius:24px!important;box-shadow:0 20px 50px #0f172a14!important;padding:26px!important}.pds-login-card h2{font-size:34px;line-height:1.05;margin:0 0 14px}.pds-login-links{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.pds-login-links .pds-mini{width:auto;box-shadow:none;background:#f1f5f9;color:#0f172a}.pds-auth-panel{animation:pdsFade .2s ease}.pds-tabbed-app .pds-app-screen{display:none}.pds-tabbed-app .pds-app-screen.pds-screen-active{display:grid;gap:16px}.pds-app-nav a.active,.pds-bottom-nav a.active{background:#1d4ed8!important;color:#fff!important}.pds-action-card.active{border-color:#2563eb;box-shadow:0 12px 28px #2563eb22}.pds-job-wizard .pds-step{display:none}.pds-job-wizard .pds-step.active{display:block}.pds-wizard-tabs button{white-space:normal;line-height:1.15}.pds-wizard-actions .pds-prev-step,.pds-wizard-actions .pds-next-step{background:#f1f5f9;color:#0f172a}.pds-wizard-actions button[type=submit]{background:var(--pds-accent,#2563eb);color:#fff}.pds-customer-suggestions .pds-mini{width:auto;margin:4px}.pds-device-history,.pds-duplicate-warning{margin-top:8px}
@media(max-width:780px){.pds-login-grid{display:block}.pds-login-card{padding:20px!important;margin:12px 0!important}.pds-login-card h2{font-size:30px}.pds-login-shell{padding-bottom:0!important}.pds-login-shell .pds-app-content{padding:10px 12px 24px}.pds-login-shell .pds-topbar{padding:14px 14px 0!important}.pds-login-links{display:grid;grid-template-columns:1fr;gap:8px}.pds-login-links .pds-mini{width:100%}.pds-tabbed-app .pds-app-screen.pds-screen-active{display:block}.pds-wizard-tabs{display:grid!important;grid-template-columns:repeat(5,minmax(54px,1fr));gap:5px;overflow:visible!important}.pds-wizard-tabs button{min-width:0!important;font-size:11px!important;padding:8px 4px!important;border-radius:11px!important}.pds-wizard-actions{position:sticky;bottom:70px;z-index:55;background:#fff;border-radius:16px 16px 0 0;box-shadow:0 -10px 28px #0f172a12}.pds-action-grid{grid-template-columns:1fr 1fr!important}.pds-action-card strong{font-size:15px}.pds-action-card span{font-size:12px}.pds-card input,.pds-card select,.pds-card textarea,.pds-login-card input{font-size:16px;min-height:48px}}
@media(max-width:420px){.pds-action-grid{grid-template-columns:1fr!important}.pds-wizard-tabs button{font-size:10px!important}.pds-login-card h2{font-size:28px}.pds-hero-card h2{font-size:21px}}

/* v2.1.0 App UX polish */
.pds-auth-panel.pds-modal-open{position:fixed!important;inset:0!important;z-index:99999!important;display:grid!important;place-items:center!important;background:rgba(15,23,42,.58)!important;padding:18px!important;margin:0!important;border-radius:0!important;box-shadow:none!important;overflow:auto!important}.pds-auth-panel.pds-modal-open>form,.pds-auth-panel.pds-modal-open h3,.pds-auth-panel.pds-modal-open p{max-width:520px;width:100%}.pds-auth-panel.pds-modal-open{color:#0f172a}.pds-auth-panel.pds-modal-open:before{content:"";position:absolute;inset:auto;display:none}.pds-auth-panel.pds-modal-open h3,.pds-auth-panel.pds-modal-open form,.pds-auth-panel.pds-modal-open .pds-track-form{background:#fff}.pds-auth-panel.pds-modal-open h3{margin:0;padding:22px 22px 0;border-radius:22px 22px 0 0}.pds-auth-panel.pds-modal-open form,.pds-auth-panel.pds-modal-open .pds-track-form{padding:16px 22px 22px;border-radius:0 0 22px 22px;box-shadow:0 24px 80px rgba(15,23,42,.28)}.pds-auth-close{position:fixed;right:22px;top:18px;width:44px;height:44px;border-radius:999px;border:0;background:#fff;color:#0f172a;font-size:26px;font-weight:900;box-shadow:0 12px 36px rgba(15,23,42,.25);z-index:100000}.pds-login-links{justify-content:center}.pds-login-links .pds-mini{border-radius:999px}.pds-profile-mini{display:flex;align-items:center;gap:12px;justify-content:space-between;background:#f8fafc;border:1px solid #e2e8f0;border-radius:16px;padding:12px 14px;margin-bottom:14px}.pds-profile-mini strong{display:block}.pds-profile-mini span{display:block;color:#64748b;font-size:13px;flex:1}.pds-divider{height:1px;background:#e2e8f0;margin:20px 0}.pds-customer-quick-job .pds-wizard-tabs-3{grid-template-columns:repeat(3,minmax(0,1fr))}.pds-customer-quick-job .pds-step h4{font-size:22px}.pds-customer-quick-job .pds-muted{font-size:14px}.pds-card input[readonly]{background:#f8fafc;color:#475569}.pds-bottom-nav .pds-app-nav{align-items:center}.pds-bottom-nav .pds-app-nav a{min-height:38px;display:grid;place-items:center}.pds-action-card{transition:transform .18s ease,box-shadow .18s ease}.pds-action-card:active{transform:scale(.98)}
@media(max-width:780px){.pds-login-card:first-child{margin-top:46px!important}.pds-login-card:first-child .pds-login-links{display:grid;grid-template-columns:1fr;gap:10px}.pds-login-card:first-child .pds-mini{padding:14px 16px;background:#f1f5f9!important;border-radius:16px}.pds-auth-panel.pds-modal-open{align-items:end!important;padding:0!important}.pds-auth-panel.pds-modal-open h3{max-width:none;border-radius:24px 24px 0 0;padding:24px 22px 4px}.pds-auth-panel.pds-modal-open form,.pds-auth-panel.pds-modal-open .pds-track-form{max-width:none;border-radius:0;padding:16px 22px 28px}.pds-auth-close{top:auto;bottom:calc(100vh - 62px);right:14px}.pds-profile-mini{display:block}.pds-profile-mini .pds-mini{margin-top:10px;width:100%;text-align:center}.pds-customer-quick-job .pds-wizard-tabs-3{grid-template-columns:repeat(3,1fr)!important}.pds-customer-quick-job .pds-wizard-tabs button{font-size:13px!important}.pds-customer-quick-job .pds-step h4{font-size:24px}.pds-wizard-actions{backdrop-filter:blur(10px);background:rgba(255,255,255,.92)!important}.pds-card textarea{min-height:120px}.pds-app-v2 .pds-topbar{box-shadow:0 8px 22px rgba(15,23,42,.06)}.pds-hero-card .pds-btn{width:100%;text-align:center}.pds-action-grid .pds-action-card{min-height:78px;display:flex;flex-direction:column;justify-content:center}.pds-login-shell .pds-topbar strong{font-size:18px}}

/* v2.1.1 mobile workflow fixes */
.pds-mobile-ticket-list{display:none}.pds-empty-card{padding:18px;border:1px solid #e2e8f0;border-radius:16px;background:#fff;color:#64748b}.pds-ticket-card-mobile{border:1px solid #e2e8f0;border-radius:18px;background:#fff;padding:14px;margin:12px 0;box-shadow:0 10px 24px rgba(15,23,42,.06)}.pds-ticket-card-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.pds-ticket-card-head strong{font-size:16px}.pds-ticket-card-head span{border-radius:999px;background:#eff6ff;color:#1d4ed8;padding:5px 9px;font-size:12px;font-weight:800}.pds-ticket-card-mobile p{margin:10px 0 4px}.pds-ticket-card-mobile small{color:#64748b}.pds-ticket-card-meta{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:12px 0}.pds-ticket-card-meta span{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:8px;font-size:12px}.pds-form-result{margin-top:12px;font-weight:700}.pds-form-result:empty{display:none}.pds-customer-quick-job .pds-step label{margin-bottom:12px}.pds-customer-quick-job .pds-step{padding-bottom:92px}.pds-customer-quick-job .pds-wizard-actions{gap:12px}.pds-customer-quick-job .pds-wizard-actions button{flex:1}.pds-customer-quick-job .pds-profile-mini{position:relative;z-index:2}.pds-app-v2 .pds-card{max-width:100%;box-sizing:border-box}.pds-app-content{overflow-x:hidden}.pds-app-v2 select{appearance:none;background-image:linear-gradient(45deg,transparent 50%,#64748b 50%),linear-gradient(135deg,#64748b 50%,transparent 50%);background-position:calc(100% - 18px) calc(50% - 3px),calc(100% - 12px) calc(50% - 3px);background-size:6px 6px,6px 6px;background-repeat:no-repeat;padding-right:34px!important}
@media(max-width:780px){.pds-desktop-table{display:none!important}.pds-mobile-ticket-list{display:block}.pds-screen-card.pds-wide{overflow:hidden}.pds-app-content{padding-left:10px!important;padding-right:10px!important}.pds-customer-quick-job .pds-wizard-tabs-3{position:sticky;top:64px;z-index:20;background:rgba(255,255,255,.92);backdrop-filter:blur(8px);padding:8px 0}.pds-customer-quick-job .pds-wizard-tabs-3 button{min-height:52px!important}.pds-customer-quick-job .pds-wizard-actions{bottom:64px!important}.pds-card input,.pds-card select,.pds-card textarea{width:100%;box-sizing:border-box}.pds-app-v2 .pds-topbar{position:sticky;top:0;z-index:50;background:#fff!important}.pds-login-shell .pds-topbar{position:relative}.pds-ticket-card-mobile .pds-mini{width:100%;margin-top:8px}.pds-row{gap:0!important}.pds-customer-quick-job .pds-step h4{font-size:22px!important}.pds-profile-mini{margin-top:4px}.pds-profile-mini strong{font-size:16px}.pds-profile-mini span{margin-top:4px}.pds-profile-mini .pds-mini{min-height:42px!important}}
@media(max-width:420px){.pds-customer-quick-job .pds-wizard-tabs-3 button{font-size:12px!important;padding:8px 2px!important}.pds-card h3{font-size:24px!important}.pds-customer-quick-job .pds-step h4{font-size:21px!important}.pds-ticket-card-meta{grid-template-columns:1fr}.pds-bottom-nav .pds-app-nav a{font-size:11px!important}.pds-wizard-actions button{font-size:15px}}

/* v2.1.2 customer self-service polish */
.pds-customer-selfcare .pds-hero-card{background:linear-gradient(135deg,#0f172a 0%,#1d4ed8 70%,#2563eb 100%)}
.pds-live-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:14px 0}
.pds-live-card{background:#fff;border:1px solid #e2e8f0;border-radius:18px;padding:15px;text-decoration:none;color:#0f172a;box-shadow:0 10px 24px rgba(15,23,42,.06)}
.pds-live-card span{display:block;color:#64748b;font-size:12px;text-transform:uppercase;letter-spacing:.08em;font-weight:900}.pds-live-card strong{display:block;font-size:26px;margin:4px 0}.pds-live-card small{color:#64748b}.pds-live-card-due strong{color:#dc2626}
.pds-current-job-card{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#fff;border:1px solid #dbeafe;border-radius:20px;padding:16px 18px;box-shadow:0 12px 30px rgba(37,99,235,.08);margin:12px 0}
.pds-current-job-card h3{margin:0 0 5px;font-size:18px}.pds-current-job-card p{margin:0;color:#64748b}.pds-empty-state{background:linear-gradient(135deg,#fff,#f8fafc)}
.pds-customer-ticket-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(270px,1fr));gap:14px}.pds-customer-ticket-card{background:#fff;border:1px solid #e2e8f0;border-radius:20px;padding:16px;box-shadow:0 10px 28px rgba(15,23,42,.06)}
.pds-ticket-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.pds-ticket-card-head strong{font-size:18px}.pds-ticket-card-head small{display:block;color:#64748b;margin-top:3px}.pds-ticket-card-head span{background:#eff6ff;color:#1d4ed8;border-radius:999px;padding:6px 10px;font-weight:900;font-size:12px;white-space:nowrap}
.pds-ticket-device{margin:14px 0 10px}.pds-ticket-device b{display:block}.pds-ticket-device small{display:block;color:#64748b;margin-top:3px}.pds-progress{height:8px;background:#e2e8f0;border-radius:999px;overflow:hidden;margin:12px 0}.pds-progress i{display:block;height:100%;background:linear-gradient(90deg,#2563eb,#16a34a);border-radius:999px}
.pds-profile-mini{background:#f8fafc;border:1px solid #e2e8f0;border-radius:18px;padding:14px;margin-bottom:14px}.pds-profile-mini strong{display:block;font-size:18px}.pds-profile-mini span{display:block;color:#64748b;margin:5px 0 10px}.pds-customer-quick-job .pds-step label{font-size:15px;color:#334155}.pds-customer-quick-job .pds-step input,.pds-customer-quick-job .pds-step select,.pds-customer-quick-job .pds-step textarea{font-size:16px!important;min-height:52px}
@media(max-width:780px){.pds-live-grid{grid-template-columns:repeat(2,1fr);gap:10px}.pds-live-card{padding:13px}.pds-live-card strong{font-size:22px}.pds-current-job-card{display:block;border-radius:18px}.pds-current-job-card .pds-mini{width:100%;margin-top:12px}.pds-action-grid-customer{grid-template-columns:1fr!important}.pds-customer-ticket-list{display:block}.pds-customer-ticket-card{margin:12px 0;border-radius:18px}.pds-customer-quick-job .pds-wizard-actions{position:sticky;bottom:64px!important;margin-left:-14px;margin-right:-14px;background:rgba(255,255,255,.96);backdrop-filter:blur(10px);box-shadow:0 -12px 32px rgba(15,23,42,.08)}body:has(.pds-customer-quick-job input:focus) .pds-bottom-nav,body:has(.pds-customer-quick-job textarea:focus) .pds-bottom-nav,body:has(.pds-customer-quick-job select:focus) .pds-bottom-nav{display:none}.pds-customer-quick-job .pds-step{padding-bottom:120px}.pds-app-content{padding-bottom:86px!important}.pds-wizard-tabs-3 button{min-width:0!important;flex:1;font-size:14px}.pds-ticket-card-meta{grid-template-columns:1fr 1fr}}

/* v2.1.5 Customer Professional Edition */
.pds-role-customer .pds-topbar strong{font-size:0;}
.pds-role-customer .pds-topbar strong:after{content:'PDS Service Portal';font-size:18px;font-weight:800;color:#111827;}
.pds-role-customer .pds-customer-hero{background:linear-gradient(135deg,#0f172a,#1d4ed8);border-radius:22px;box-shadow:0 18px 40px rgba(37,99,235,.22)}
.pds-role-customer .pds-current-job-card{border:1px solid #dbeafe;background:linear-gradient(180deg,#fff,#f8fbff);box-shadow:0 16px 34px rgba(15,23,42,.08)}
.pds-role-customer .pds-current-job-card h3{line-height:1.22;margin:.25rem 0 .45rem}
.pds-danger-text{color:#b91c1c;font-weight:800}
.pds-pro-ticket-card{border:1px solid #dbeafe;background:#fff;box-shadow:0 16px 38px rgba(15,23,42,.08)}
.pds-status-pill{display:inline-flex;align-items:center;padding:8px 14px;border-radius:999px;background:#eff6ff;color:#1d4ed8;font-weight:800;white-space:nowrap}
.pds-ticket-description{margin:10px 0;color:#475569;font-size:14px;line-height:1.5}
.pds-ticket-card-meta{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:14px}
.pds-ticket-card-meta span{background:#f8fafc;border:1px solid #e2e8f0;border-radius:14px;padding:12px;color:#64748b;font-size:13px}
.pds-ticket-card-meta b{display:block;color:#0f172a;font-size:15px;margin-top:4px;word-break:break-word}
.pds-pro-assistant{border:1px solid #bfdbfe;background:linear-gradient(180deg,#fff,#f8fbff);border-radius:18px;padding:18px}
.pds-assistant-summary{background:#f8fafc;border:1px solid #e2e8f0;border-radius:16px;padding:14px;margin:12px 0}
.pds-assistant-summary h4{margin:0 0 8px;font-size:18px}
.pds-pro-timeline{margin-top:18px;border:1px solid #e2e8f0;border-radius:18px;background:#fff;padding:12px}
.pds-pro-timeline summary{font-weight:800;cursor:pointer;padding:4px 2px}
.pds-pro-timeline ul{list-style:none;margin:12px 0 0;padding:0;display:grid;gap:12px}
.pds-pro-timeline li{display:flex;gap:10px;align-items:flex-start;padding:10px;border-radius:14px;background:#f8fafc;border:1px solid #eef2f7}
.pds-timeline-dot{width:26px;height:26px;border-radius:50%;background:#dcfce7;color:#15803d;display:inline-flex;align-items:center;justify-content:center;font-size:13px;flex:0 0 auto;font-weight:900}
.pds-pro-timeline li div{display:grid;gap:2px}.pds-pro-timeline small{color:#64748b}.pds-pro-timeline em{color:#475569;font-style:normal;font-size:13px}
.pds-role-customer .pds-action-card strong,.pds-role-customer .pds-live-card strong{letter-spacing:-.02em}
@media(max-width:720px){
  .pds-role-customer .pds-topbar{padding:14px 22px;min-height:72px}.pds-role-customer .pds-topbar strong:after{font-size:17px}
  .pds-ticket-card-meta{grid-template-columns:1fr 1fr}.pds-ticket-card-meta span{padding:10px;font-size:12px}.pds-ticket-card-meta b{font-size:14px}
  .pds-pro-ticket-card .pds-button-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}
  .pds-pro-assistant{padding:14px}.pds-assistant-summary h4{font-size:16px}
}

/* v2.1.5 customer self-service polish */
.pds-filter-title{margin:10px 0 14px;padding:10px 12px;border:1px solid #dbeafe;background:#eff6ff;color:#1e40af;border-radius:14px;font-weight:800;display:flex;align-items:center;justify-content:space-between;gap:10px}.pds-filter-title button{border:0;background:#fff;color:#1d4ed8;border-radius:999px;padding:7px 10px;font-weight:800}.pds-pro-assistant{border-radius:18px}.pds-assistant-summary h4{margin-top:0}.pds-customer-ticket-card .pds-ticket-description{color:#475569}.pds-current-job-card .pds-mini{white-space:nowrap}
@media(max-width:780px){.pds-filter-title{font-size:13px}.pds-filter-title button{font-size:12px}.pds-current-job-card{padding:16px!important}.pds-current-job-card h3{font-size:22px!important}.pds-customer-ticket-card{overflow:hidden}.pds-customer-ticket-card .pds-button-row{display:grid;grid-template-columns:1fr;gap:9px}.pds-customer-ticket-card .pds-button-row .pds-mini{width:100%}}

/* v2.1.7 customer stable polish */
.pds-warranty-mini{margin:10px 0;padding:10px 12px;border-radius:14px;border:1px solid #dbeafe;background:#f8fafc;display:flex;justify-content:space-between;gap:10px;align-items:center;font-size:13px}.pds-warranty-mini.active{border-color:#bbf7d0;background:#f0fdf4;color:#166534}.pds-warranty-mini.expired{border-color:#fecaca;background:#fef2f2;color:#991b1b}.pds-warranty-mini span{font-size:12px;color:inherit;opacity:.9}.pds-warranty-card{margin:14px 0;padding:14px;border-radius:16px;border:1px solid #dbeafe;background:#f8fafc}.pds-warranty-card.active{border-color:#bbf7d0;background:#f0fdf4}.pds-warranty-card.expired{border-color:#fecaca;background:#fef2f2}.pds-warranty-card p{margin:6px 0 10px}.pds-customer-ticket-card .pds-button-row{gap:8px;flex-wrap:wrap}.pds-customer-ticket-card .pds-button-row .pds-mini{flex:1 1 130px}.pds-ticket-card-meta b{word-break:normal}.pds-danger-text{color:#b91c1c!important;font-weight:800}
@media(max-width:720px){.pds-warranty-mini{display:block}.pds-customer-ticket-card .pds-button-row .pds-mini{flex:1 1 100%;}.pds-ticket-card-meta{grid-template-columns:repeat(2,minmax(0,1fr));}}

/* v2.1.8 customer support action polish */
.pds-mini.danger{background:#dc2626!important;color:#fff!important}.pds-mini.success{background:#16a34a!important;color:#fff!important}.pds-customer-actions{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:8px;margin-top:12px}.pds-customer-actions .pds-mini{width:100%;text-align:center}.pds-warranty-card .pds-mini.success,.pds-warranty-mini+.pds-button-row .pds-mini.success{box-shadow:0 8px 20px rgba(22,163,74,.16)}@media(max-width:720px){.pds-customer-actions{grid-template-columns:1fr}.pds-customer-actions .pds-mini{min-height:44px}}


/* v2.2.1 Technician Professional Workflow */
.pds-tech-app .pds-hero-card{align-items:center}.pds-tech-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:14px 0}.pds-kpi-card{display:block;background:#fff;border:1px solid #e5e7eb;border-radius:18px;padding:14px;text-decoration:none;color:#111827;box-shadow:0 10px 22px rgba(15,23,42,.06)}.pds-kpi-card span{display:block;color:#64748b;font-size:12px}.pds-kpi-card strong{font-size:26px}.pds-tech-job-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:14px}.pds-tech-job-card{background:#fff;border:1px solid #e5e7eb;border-radius:20px;padding:16px;box-shadow:0 12px 26px rgba(15,23,42,.07)}.pds-tech-next{background:#f8fafc;border-left:4px solid #2563eb;padding:10px;border-radius:12px;margin:10px 0;color:#334155}.pds-handoff-box{background:#f8fafc;border:1px solid #e5e7eb;border-radius:16px;padding:12px;margin:10px 0}.pds-handoff-box h4{margin:0 0 6px}.pds-tech-cap-grid .pds-action-card{min-height:92px}.pds-tech-job-card[data-hide="1"]{display:none!important}@media(max-width:720px){.pds-tech-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.pds-kpi-card{padding:12px;border-radius:16px}.pds-kpi-card strong{font-size:22px}.pds-tech-job-list{grid-template-columns:1fr}.pds-tech-job-card{border-radius:18px;padding:14px}.pds-tech-app .pds-action-grid{grid-template-columns:1fr 1fr}.pds-tech-app .pds-action-card strong{font-size:14px}.pds-tech-app .pds-action-card span{font-size:12px}}

/* v2.2.2 Technician workflow polish */
.pds-role-technician .pds-app-content{padding-bottom:96px}.pds-tech-app .pds-app-screen{gap:16px}.pds-tech-job-card{border:1px solid #e2e8f0;border-radius:22px;background:#fff;padding:18px;margin:12px 0;box-shadow:0 14px 35px #0f172a0d}.pds-tech-job-card[data-hide="1"]{display:none!important}.pds-ticket-card-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.pds-ticket-card-head strong{font-size:24px}.pds-ticket-card-head small{display:block;color:#64748b;margin-top:4px}.pds-status-pill{display:inline-flex;padding:8px 13px;border-radius:999px;background:#eff6ff;color:#1d4ed8;font-weight:800}.pds-ticket-device b{font-size:18px;display:block;margin-top:14px}.pds-ticket-device small{color:#64748b}.pds-tech-next{background:#f8fafc;border:1px solid #e2e8f0;border-radius:16px;padding:12px;margin:14px 0}.pds-tech-job-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.pds-tech-job-head h2{margin:4px 0 8px;font-size:28px;line-height:1.1}.pds-tech-summary-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:14px 0}.pds-tech-summary-grid div{background:#f8fafc;border:1px solid #e2e8f0;border-radius:16px;padding:12px}.pds-tech-summary-grid small{display:block;color:#64748b;margin-bottom:5px}.pds-step-flow{display:flex;gap:6px;overflow-x:auto;padding:10px 0;margin:8px 0 14px}.pds-step-flow span{white-space:nowrap;background:#f1f5f9;border:1px solid #e2e8f0;color:#475569;border-radius:999px;padding:8px 12px;font-weight:800}.pds-step-flow span.active{background:#2563eb;color:#fff;border-color:#2563eb}.pds-step-card{background:#fff;border:1px solid #dbeafe;border-radius:22px;padding:18px;box-shadow:0 18px 45px #0f172a0d}.pds-step-card h3{margin-top:0}.pds-inline-form{background:#f8fafc;border:1px solid #e2e8f0;border-radius:18px;padding:14px;margin-top:12px}.pds-inline-form h4{margin:0 0 10px}.pds-inline-form details,.pds-tech-detail-panel details{background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:10px}.pds-tech-secondary{margin-top:14px}.pds-role-technician .pds-app-nav a[href="#pds-job-detail"],.pds-role-technician .pds-bottom-nav a[href="#pds-job-detail"]{display:none!important}
@media(max-width:780px){.pds-tech-summary-grid{grid-template-columns:1fr}.pds-tech-job-head{display:block}.pds-step-card{padding:14px}.pds-tech-job-head h2{font-size:24px}.pds-role-technician .pds-card,.pds-role-technician .pds-screen-card{margin:10px 0}.pds-step-flow{margin-left:-4px;margin-right:-4px}.pds-topbar strong{font-size:18px}}


/* v2.2.3 technician/staff workflow polish */
.pds-role-technician .pds-topbar strong{font-size:22px;letter-spacing:-.02em}
.pds-role-technician .pds-app-content{padding-bottom:110px}
.pds-receive-any-staff{border:1px solid rgba(37,99,235,.35)!important;background:linear-gradient(180deg,#eff6ff,#fff)!important}
.pds-tech-job-card{margin-bottom:14px}
.pds-tech-job-card .pds-ticket-description{font-size:14px;color:#475569;margin:8px 0}
.pds-tech-next{background:#f8fafc;border:1px solid #e2e8f0;border-radius:14px;padding:10px 12px;margin:10px 0;color:#0f172a}
.pds-tech-detail-panel{border:0!important;box-shadow:none!important;padding:0!important;background:transparent!important}
.pds-tech-detail-panel .pds-job-summary{background:#fff;border:1px solid #dbe4ee;border-radius:20px;padding:18px;margin-bottom:16px}
.pds-tech-detail-panel .pds-step-pill-row{display:flex;gap:8px;overflow-x:auto;padding:4px 0 12px;scrollbar-width:none}
.pds-tech-detail-panel .pds-step-pill-row span{white-space:nowrap;border-radius:999px;padding:10px 14px;background:#eef4fb;color:#334155;font-weight:700}
.pds-tech-detail-panel .pds-step-pill-row span.active{background:#2563eb;color:#fff}
.pds-tech-detail-panel .pds-work-step-card{background:#fff;border:1px solid #dbe4ee;border-radius:22px;padding:18px;margin-top:14px}
.pds-tech-detail-panel details{background:#f8fafc;border:1px solid #e2e8f0;border-radius:16px;padding:12px;margin:12px 0}
.pds-tech-detail-panel summary{font-weight:800;cursor:pointer}
.pds-tech-detail-panel .pds-form-grid-compact label{margin-bottom:12px}
.pds-tech-detail-panel .pds-form-grid-compact input,.pds-tech-detail-panel .pds-form-grid-compact textarea,.pds-tech-detail-panel .pds-form-grid-compact select{min-height:48px}
.pds-customer-suggestions .pds-mini{display:block;width:100%;text-align:left;margin:6px 0;border-radius:12px;background:#eef4ff;color:#0f172a}
.pds-role-technician #pds-receive .pds-wizard-tabs button{font-size:13px;padding:10px 8px}
@media(max-width:700px){
  .pds-role-technician .pds-topbar{position:sticky;top:0;z-index:20;background:#fff}
  .pds-role-technician .pds-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .pds-role-technician .pds-action-grid{grid-template-columns:1fr}
  .pds-tech-detail-panel .pds-work-step-card{padding:14px;border-radius:18px}
  .pds-tech-detail-panel h3,.pds-tech-detail-panel h4{font-size:28px;line-height:1.1}
}